Thank you for shopping with us! Please visit us at https://www.rrrc.run/about/return-policy/ to read about our return policy! If you choose to have an order shipped to you, Red Rock Running Company will provide a tracking number when the order ships. Red Rock Running Company is not responsible for Porch Pirates or the theft of your package after it has been delivered. If somebody other than yourself is picking up your order in store you must notify us by leaving a note in the sale comments or emailing us!